Can I really launch in two minutes?
The builder is three steps and most of them are one field each. Two minutes is the setup path: account, template, launch. Your catalogue, payment provider and messaging channels are set up afterwards in the merchant app, at whatever pace suits you — the store itself is live long before that work starts.
Why are all the prices placeholders?
This page is the design for a pricing page, and inventing numbers would make the plan structure look decided when only the structure is. Inclusions, limits and tier boundaries are real. The amounts get filled in before anything ships.
Do I need my own Razorpay account?
Yes. Razorpay is an independent payment gateway; you connect your own merchant account and settlements go directly to your bank. Zaisus Commerce never holds your money. Razorpay's transaction fees are billed by them, separately from your plan.
How does Ads as a Service actually work?
Zaisus Commerce builds, schedules and measures campaigns inside the platform, and reports spend, clicks, orders and ROAS next to your own sales data. Delivery happens on external ad networks through their official APIs — you connect your ad accounts, you pay the networks directly, and their policies, review processes and billing apply. Zaisus Commerce is not an advertising network and does not resell inventory.
Is WhatsApp messaging included in the plan price?
The integration, templates and automation are included. WhatsApp Business messaging is metered by the messaging provider under its own conversation pricing, and that cost is passed through at cost. You see the running total in Settings → Billing before anything sends.
What happens to my store if I downgrade or cancel?
Nothing is deleted. Products over the new plan's limit are hidden rather than removed, and a custom domain reverts to your zaisuscommerce.com subdomain. You can export products, orders and customers to CSV at any time, on any plan, including Starter.
Can I use my own domain on the free plan?
Not on Starter — free stores run on a yourname.zaisuscommerce.com subdomain. Custom domains, with automatic SSL, start at Growth. You can point a domain you already own or register one during setup.
Do you take a cut of my sales?
No. Plans are flat monthly fees with no revenue share on any tier, including the free one. The only per-transaction cost is Razorpay's own gateway fee, which goes to Razorpay.